FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Are you a trading company or a manufacturer?

Xianghe Kaneman Fruniture Co., Ltd. is factory direct company, specialize in manufacturing all kinds of mattresses for more than 18 years.

Where is your factory?

Langfang City, Hebei Province, China, in the middle of Beijing and Tianjin.

What is your shipping port?

Xin’gang, Tianjin, China.

Do you provide sample?

Yes. we produce the sample as your requirements in 7 days usually, as well as you just need to pay sample and express fee.

Do you accept OEM or ODM?

Yes, we accept customized requirements, such as appearance, structure, height, size, logo, label, package...

What is your difference from other suppliers?

We own one-stop production systems. Foam factory built in 1988, mattress factory built in 2003. With 70,000 square meter. Also we have own quilting factory, non-woven factory, spring factory (pocket spring, bonnell spring, and continuous spring). Foam production 1200M³/day, mattress production 600pcs/day.we can easily control the quality and price.

What is your payment terms?

T/T, Cash.

Usually we prefer to the payment 30% T/T in advance. 70% balance before shipment.

What is delivery time?

25-35days after all details confirmed, deposit arrived.

Any warranty?

Sure, we give our customers warranty of 15 years. Please note that we can not be responsible for claims associated with normal wear, fading, stains to cover after using a period of time.

Any certificates?

ISO9001, SGS, CFR1633, BS7177, BS5852, EN597-1, EN597-2, REACH, FMVSS302, TB117 etc.